Kombuchery

At the turn of the year 2025/2026, our BoochBonus program will come to an end: &#x2022; No new points can be collected. &#x2022; All existing points will remain valid. &#x2022; You can continue to redeem your collected points at any time for free 6-packs of Ginger, Orange or Original and add them to your order. All benefits you have already earned will therefore remain available.

At the turn of the year 2025/2026, our BoochBonus program will come to an end:• No new points can be collected.• All existing points will remain valid.• You can continue to redeem your collected points at any time for free 6-packs of Ginger, Orange o

Changes to the BoochBonus Program 2026

Loyalty Program

What is kombucha?

What does kombucha taste like?

Is kombucha unpasteurized?

What ingredients does kombucha contain?

Why is our kombucha good for you?

Is kombucha organic and vegan?

What flavors are available?

Are the particles floating in my bottle normal?

Does kombucha contain carbonation?

Where does kombucha come from?

How should kombucha be stored?

Why does our Raw Kombucha not need to be refrigerated?

What does PrioBiotic mean?

How many active cultures does Kombuchery contain?

Does Kombuchery contain vitamin C?

What health benefits does Kombuchery offer?

About Kombucha

Where can I buy Kombuchery locally?

How can I pay in the online shop?

Where can I log in to my customer account?

How can I redeem a voucher?

Where can I find the invoice for my order?

Orders / Payment

Which shipping provider do you use?

How long does delivery take?

Is shipping free?

What if I am not at home on the delivery day?

What if I am on vacation?

Can I return my order?

What happens if I don't collect my parcel in time?

Shipping / Delivery

What is a Subscription?

How can I manage my Subscription and make changes?

How can I update my payment method?

How can I change my delivery address?

What happens if my payment fails?

Can I pause my Subscription or skip a delivery?

Will I be notified before the next delivery?

How can I cancel my Subscription?

Subscription / Regular Delivery

How can I still redeem my existing BoochBonus points?

Where can I see my BoochBonus points?

Is there a deposit on the bottles?

How can I return the deposit bottles?

Deposit for deliveries outside Germany

Why do we use single-use bottles made from recycled PET (rPET)?

Deposit

Redeeming your ClassPass voucher in the Kombuchery shop

ClassPass & Kombuchery

Changes to the BoochBonus Program 2026Updated 7 hours ago